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What Sets Us Apart

Posted on 22 September 2015

How We're Different From Other Preppy Brands

Our Preppy Clothes
Our garments are sourced from a U.S. based clothing mill that consistently manufactures industry leading garments. Therefore, we guarantee top-notch quality with all of our preppy clothing. We do not mass produce any of our coastal clothing. We put quality before quantity. We take our time and make sure each product is perfect before it is put on the storefront. We regularly do quality checks on all of our clothing to ensure you get exactly what you pay your hard earned money for. 
Customer Service
We are always trying to find new ways to better serve our prospective and returning customers. Simply put, customer satisfaction is our main concern and you are our top priority. The customer is always right, and we completely abide by the oldest business policy in the book. We go out of our way to make sure you, the customer, are always 100% satisfied with every order. We offer a 30 day money back guarantee on all of our products. Not satisfied with your merchandise? Send it back to us and you can either exchange it or receive a full refund. We try and get all the details ironed out that same business day. For more info, take a look at our Return and Exchange Policy.
 
Order Fulfillment:
Preppy T Shirt order from a loyal customer. Preppy Outfit shipment to a customer.
Photo Credit: @briananana13 and @mrs_rollins07 on Instagram
The Process:
  1. You place your order.
  2. We steam and neatly fold your newly purchased coastal clothing.
  3. We package each individual shirt in its own protective poly-bag to ensure safety during the shipping process.
  4. We include a hand-written thank you note in every order, along with a few free can coolers and stickers ;)
  5. We ship out your order within one business day. More often than not, we try and ship your merchandise out to you the same day it's ordered. Also, if your order total is $75 or above, we ship your items absolutely free!
  6. We ship our parcels out of Orlando, FL using two varying methods:
    1. USPS® Priority Mail - This method typically takes anywhere from 2-3 business days depending on distance.
    2. UPS® Domestic Ground Shipping - Same as above. This shipping method typically take 2-3 business days depending on distance.
  7. Upon Shipment, we provide you with a unique tracking code so you can follow your package all the way to it's destination.

For more info on the shipping process, check out or Shipping Page.

Where and Why

As of now, the entirety of our operations are run out of our small 519 Sq. Ft student-living apartment in Orlando, FL. As you can imagine, stock-piling inventory and completing everyday operations is difficult in such a tiny work space. However, it's worth it because of how much we believe in our company's mission, products, and service. We send recurring monthly donations to the Fish and Wildlife Foundation of Florida for habitat and species preservation. The donated funds go towards 9 current and future projects for the protection of the Roseate Spoonbill. Click the link for more info on our Save The Spoonbills Project.

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